Attributes, not Skills

 

This world is changing and the speed is accelerating. The evidence of that change is all around us. Our next forecast change is two fold and has already moved into our lives.   

Firstly, cognitive artificial intelligence. What we are facing is an intelligence, which does not have borders. It quickly acquires data, evaluates it at lightening speed, saves up increasing levels of information and is able to use it forever. Unlike humans, who get tired, make errors and also eventually retire. These programs can go on forever. So can we imagine what could happen? Systems talking to systems automatically, capturing data, analysing and making  decisions within flexible parameters, not requiring human intervention. The limits seem limitless. 
  

Secondly, comes robotics and 3D printing. Printers making skyscrapers, early stage human body parts intervention, precision robots taking up difficult and repetitive tasks. Soon, medical intervention, manufacturing and repetitive human tasks will all be transferred to the machines. Including transportation and retailing. These are the most human based work items presently.  

Regardless the quantum of change, the impact on jobs will start now and continue over many decades. It will be a hybrid of humans and machines and AI. The trend of this change will be tilted towards AI and 3D, but humans will be in significant numbers for decades to come. 

How to choose such humans. Who will be good in this environment?

I personally have always encouraged hiring on the basis of attributes. Humans who have mental strength, a strong spine and a big heart always show attributes confirming these elements of strength. They are brave; they listen; are great team members; are willing to work for a cause (rather than themselves); and generally look beyond themselves to see a wider view.  

Now, I would add two further attributes. This has been confirmed by some recent research on how today’s successful models are working. Adaptability and unlearning. With incessant change only the adaptable will succeed. But more importantly, our thoughts are made by our experience. We find it difficult to change years of designing. The need to unlearn will be vital in a changing environment. Without that unlearning, we will become behemoths stuck in an environment which has long lost the need for our work.

The lesson which is more important for us to learn is that our skill based grounding is useless in tomorrow’s world. Skills can always be taught, again and again. Attributes have to be nurtured and where they fit, we must grab on to that person. These attributes will be like manna to the system.

* picture from medium.com